Car Hire Terms of Service

Car Hire Agreement

All vehicle rentals in Merthyr Tydfil come with a comprehensive Rental Agreement that you will receive at the time of booking confirmation or when collecting your vehicle. This document outlines specific terms, conditions, insurance coverage, applicable charges, and your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria in Merthyr Tydfil

Renting a vehicle in Merthyr Tydfil requires:

• To rent a vehicle from Car Hire in Merthyr Tydfil, you must be at least 21 years old, though age limits may differ depending on the vehicle type. A valid full driving licence, appropriate for the vehicle category, is required, along with a minimum holding period as stated in the Rental Agreement. You will need to present valid identification and proof of your current address. Additionally, valid payment information and a security deposit are necessary, along with any other requirements indicated in the Rental Agreement.

3. Reservations and Payments

• Reservations for car hire can be made via our website, by phone, or at our Merthyr Tydfil office. A deposit may be necessary to confirm your booking. The balance and a security deposit are usually payable upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, ensuring secure processing through trusted payment systems.

Vehicle Pickup and Drop-off

• At the time of vehicle collection in Merthyr Tydfil, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and must be signed by both parties. The vehicle should be returned in the same condition it was collected, allowing for normal wear and tear. Any new damage will be evaluated and charged as necessary. Ensure that the vehicle is returned with the same fuel level as when collected; otherwise, refueling charges will apply. Late returns may incur extra fees, so please inform us as soon as possible if you expect to be late. You will be responsible for any parking fines, traffic violations, or charges that arise during your rental period, along with an administration fee.

5. Insurance and Responsibility

• All rentals in Merthyr Tydfil include basic third-party insurance. Details regarding coverage and excess amounts can be found in the Rental Agreement. Additional insurance options may be offered to help lower your financial liability. It is important to review these options thoroughly. You are liable for any damage or loss up to the excess amount unless you have opted for extra insurance. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.

6. Modifications and Cancellations

Cancellation and amendment policies depend on the type of booking and the notice period provided. For precise details, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.

7. Restricted Activities

Prohibited uses of the rental vehicle:

• Vehicles must not be used for any illegal activities. This includes racing, rallying, off-roading, or any other dangerous driving. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Vehicles should only be used for their intended purposes and must not exceed passenger or weight limits. Driving outside the designated geographical areas requires prior approval.

Breach of these terms may lead to rental termination and extra fees.

8. Liability Restrictions

To the fullest extent allowed under English and Welsh law, Car Hire Merthyr Tydfil will not be responsible for indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claim will not exceed the rental amount paid in the previous 12 months. This limitation does not affect our liability for death or personal injury due to negligence or fraud.

9. Local Regulations

These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the English and Welsh courts.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us:

Merthyr Tydfil Car Hire Services
Riverside Way, Merthyr Tydfil, CF48 1HE, United Kingdom
Contact Number:: 441432700116
Contact Email:: {{ email }}